INQUIRY
A professional freight forwarder, especially one with food logistics expertise, is a vital partner for exporters. Their value includes:
1.Signing and Photographs
Upholding a responsible attitude towards every customer and every shipment, we always obtain the recipient's signature and take a photo of the delivery before our colleagues at Fuxin leave and the delivery is complete. This standardized delivery process greatly reduces the risk of lost packages, and the photos allow both sender and recipient to remotely confirm the status of the goods.
2.Product Assembly
If you need products that require assembly, such as furniture, appliances, dining tables and chairs, you can inform customer service in advance that you require assembly services. Choosing Fuxin allows you to enjoy a one-stop service from purchase, transportation, handling, to assembly.
3.Garbage Removal
Making every customer feel worry-free, comfortable, and at ease is the original aspiration of every Fuxin employee. Therefore, during the service process, our Fuxin colleagues will also help dispose of the waste generated during delivery and assembly when we leave, striving to ensure customer satisfaction with every detail.
4.Moving goods into the house
If you have purchased large furniture, equipment, or appliances and require manual delivery to your home, please inform customer service of your needs in advance before delivery, and Fuxin will do its best to meet your requirements.
5.Delivery and Unloading
For customers without unloading capabilities, Fuxin can also provide corresponding delivery and unloading services. Before delivery, customers can contact customer service to request a Fuxin driver to drive a vehicle with a tailgate and bring trolleys and other tools.
6.Scheduled Delivery
1. Fuxin's own fleet of vehicles in Europe ensures fast pickup and timely delivery after customs clearance.
2. Multiple types of delivery vehicles provide efficient delivery of oversized and overweight goods.
3. We offer delivery appointment, expedited delivery, and delivery on specified dates, perfectly improving the customer service experience for recipients and avoiding additional delivery fees.
7.Goods Packaging
Standard packaging specifications offer customers the following benefits：
1. Reduced logistics costs: Reduces delivery and other additional costs incurred due to improper packaging.
2. Reduced cargo damage: Reduces the risk of damage caused by handling, trucking, and rough handling during delivery.
3. Improved transit efficiency: Improves the efficiency of import/export inspection and delivery.
4. Guaranteed safe arrival: Ensures safe delivery of goods through reinforced packaging and the use of upside-down and fragile labels.
5. Collaboration with Fuxin Packaging: Assists in improving packaging safety by conducting pre-shipment and post-warehouse inspections.
As we all know, different modes of transportation and destinations may require different packaging, such as different dimensions, materials, and functions. Furthermore, the size of the packaging is directly related to the cost of shipping. Therefore, if you have any requirements for shipping packaging or would like to inquire about packaging, please contact us immediately. We will provide you with free packaging modification services, and our professional operators will select the safest and most favorable packaging method for you.
Whether it is cargo transfer or pickup, labeling is a fast, effective and low-cost tool to avoid missing or misidentifying cargo. You only need to send us the logo or text you want to mark, and our responsible colleagues will print out the information you need and complete the labeling work for you in the warehouse.
1， Container Pickup from EU Airports/Sea ports/Rail Terminals
2， Unloading/Sorting/Palletizing/Labeling/Storage/Quantity Check
Assembly/Photo Service3， EU Transit (T1)/Customs Controlled Warehouse (B2B/B2C Clearance)
Sea Port Clearance/Tax Agency/Duty & Tax Advance Payment4， Express Delivery/Own Fleet Network Delivery/Unloading Service in-house Delivery/ Waste Removal/POD (Proof of Delivery) & Photos
We have some high-value and fragile goods in international long-distance transportation. If they arrive at their destination safely and intact, every customer is most concerned. At this time, we usually purchase commercial insurance for our goods to ensure that if any accidents occur during transportation, the customer's losses will be covered and the risk will be minimized. Our company is willing to provide customers with one-stop service.
Please contact our sales staff and tell us your needs. We will entrust the insurance company to handle the relevant procedures, allowing you to worry less and complete the freight entrustment efficiently.
Before goods reach our customers, they must pass through two stages: the supplier and the freight forwarder. One of Fuxin's founders places great importance on ensuring that suppliers' goods are produced at the lowest cost, with guaranteed quality and quantity, to serve customers thousands of miles away. If defects are discovered upon delivery, the financial and time costs of returns and exchanges can be immeasurable.
Therefore, our company is willing to inspect goods and factories on behalf of our customers to ensure that the packaging, quantity, color, and quality meet their specifications. We can promptly and effectively intercept unqualified manufacturers and substandard products, avoiding the time and cost of subsequent returns and exchanges. We can also screen out unqualified suppliers based on customer requirements.
